Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law.
Original passports, UAE Emirates IDS, and GCC IDS are accepted.
La carte de crédit doit être au nom du client séjournant sur place.
Please note that third parties are not permitted to book on behalf of guests.
Full payment will be required if the card used for the booking is unavailable at check-in.
JA Resorts & Hotels will send a payment link to the registered email address, depending on the booking's cancellation policy, for the credit card details to be filled in for advance payment.
Guests are requested to validate their credit card and make payment through the payment link received from the hotel.
Please be informed that the water park has height restrictions for children for safety purposes.
The minimum height is 100 cm, and all children between 100 cm and 120 cm must be supervised by an adult.
Please note that outside food and drinks are strictly prohibited within JA The Resort premises, except baby food.
Please take note of the gala dinner supplement as below:
Christmas night of 24 and 25 December 2025:
Adult from 12 years: AED 367.5
Child from 6 to 11 years: AED 183.75
New Year’s Eve Dinner – 31st December.
AED 2,000 per adult (12 years and above)
AED 1,000 per child (6 – 11.99 years)Une pièce d'identité avec photo et une carte de crédit sont requises à l'arrivée.
Les demandes spéciales dépendent des disponibilités et peuvent entraîner des frais supplémentaires.
Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver.
Indiquez cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contactez directement l'établissement.
Les coordonnées figurent sur la confirmation de réservation.