Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law.
Original passports, UAE Emirates IDS, and GCC IDS are accepted.
Jméno na kreditní kartě musí odpovídat ubytovanému hostovi.
Please note that third parties are not permitted to book on behalf of guests.
Full payment will be required if the card used for the booking is unavailable at check-in.
JA Resorts & Hotels will send a payment link to the registered email address, depending on the booking's cancellation policy, for the credit card details to be filled in for advance payment.
Guests are requested to validate their credit card and make payment through the payment link received from the hotel.
Please be informed that the water park has height restrictions for children for safety purposes.
The minimum height is 100 cm, and all children between 100 cm and 120 cm must be supervised by an adult.
Please note that outside food and drinks are strictly prohibited within JA The Resort premises, except baby food.
Please take note of the gala dinner supplement as below:
Christmas night of 24 and 25 December 2025:
Adult from 12 years: AED 367.5
Child from 6 to 11 years: AED 183.75
New Year’s Eve Dinner – 31st December.
AED 2,000 per adult (12 years and above)
AED 1,000 per child (6 – 11.99 years)Při příjezdu předložte platný průkaz s fotografií a kreditní kartu.
Speciální požadavky závisí na dostupnosti a mohou být zpoplatněny.
Informujte prosím o svém předpokládaném čase příjezdu předem.
Tuto informaci uveďte při rezervaci do pole pro zvláštní požadavky nebo ji sdělte přímo ubytování.
Kontaktní údaje najdete v potvrzení rezervace.