Crowne Plaza Dubai Festival City

★★★★★

Po Box 7185 Dubai, Dubai, United Arab Emirates

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Free parking on site
Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Crowne Plaza Dubai Festival City

Featuring direct access to Festival City Mall and luxurious views of Dubai’s skyline, the 5-star Crowne Plaza Dubai Festival City is set on the Dubai Creek in Dubai and includes 594 rooms. This non-smoking hotel boasts an outdoor pool alongside designer-furnished accommodations.

Just a stone's throw from Dubai International Airport, located only 2 km away, the hotel is also near the spectacular IMAGINE water, laser & fire show at Festival City Mall. Guests are within easy reach of over 500 retail stores at the mall and can enjoy stunning city and lake views throughout their stay.

The spacious rooms feature air conditioning and include seating areas with work desks for convenience. Each room comes equipped with ironing facilities including an iron and ironing board, a flat-screen TV with satellite channels, minibars, coffee machines, refrigerators, electric kettles, alarm clocks or wake-up call services. Bathrooms provide private facilities complete with bathtubs or showers, complimentary toiletries such as shampoo and conditioner, bathrobes, slippers as well as hairdryers.

Guests have access to wellness amenities including a spa centre offering body treatments alongside sauna and steam rooms. The hotel also features an outdoor swimming pool that operates year-round with a pool bar nearby. A fully equipped fitness centre supports active lifestyles while family-friendly features include a kids’ club and children’s playground. Services extend to free Wi-Fi coverage throughout public areas and guest rooms along with free parking options. The property offers concierge services plus luggage storage through its 24-hour front desk reception where express check-in/check-out is available. Additional conveniences comprise shuttle service to local destinations on request as well as laundry facilities.

Top Amenities

  • Complimentary WiFi
  • On-site parking
  • Temperature control
  • Gym
  • Pool for swimming
  • Lounge

Book your visit and enjoy exclusive prices and special offers through wowcheaphotels.com.

Rooms: 594

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Rooms & Availability

One-Bedroom Suite with Waterfront View

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Details and photos

Room Amenities

  • Down-filled pillow,
  • Pillow without feathers,
  • Clothing storage or cupboard,
  • Climate control,
  • Extra-long beds (over 2 meters),
  • Iron and ironing board,
  • Work desk,
  • Carpet flooring,
  • Allergy-friendly pillow,
  • Indoor heating,
  • Sitting area,
  • Infant beds,
  • Secure safe,
  • Clothes iron,
  • Ceramic or marble flooring,
  • Garment hanging rack

Bathroom

  • Hair drying equipment,
  • Plush bathrobe,
  • Bathtub or shower,
  • Hair cleanser,
  • Shower facilities,
  • Body wash,
  • Ensuite bathroom,
  • Bathtub,
  • Tooth cleaning brush,
  • Hair conditioner,
  • Shower head cover,
  • Complimentary toiletries,
  • Restroom,
  • Footwear for indoors,
  • Bathroom tissue

Media & Technology

  • AM/FM Radio,
  • TV with satellite channels,
  • Television,
  • Phone,
  • Television with flat screen

Food & Drink

  • Mini refrigerator,
  • Kettle for hot water,
  • Mini fridge,
  • Coffee maker

Services & Extras

  • Physical key entry,
  • Bed linens,
  • Bath towels,
  • Clock with alarm,
  • Wake-up call service/Alarm clock,
  • Electronic key card access,
  • Morning wake-up call

Outdoor & View

  • View of the lake,
  • Scenic view,
  • Scenery

Accessibility

  • Elevator access

Safety & security

  • CO (carbon monoxide) detector,
  • Fire alarm
Size:
87 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
4
Details and photos
Size:
34 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
34 m2
Bedroom 1:
Single bed
Number of guests:
3
Details and photos
Size:
37 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
48 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
4
Details and photos
Size:
37 m2
Bedroom 1:
Single bed
Number of guests:
3
Details and photos
Size:
34 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
34 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
12 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
4

Amenities

General

General

  • Car park
  • Complimentary car park
  • On-site parking
  • Exclusive parking
Activities

Activities

  • Golf course (within 3 kilometers)
  • Themed dinner events
  • Socializing during happy hours
  • Live musical performances
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Refreshment stand
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Scenic pool
  • Temperature-controlled pool
  • Swim-up bar
  • Beach chairs or sun loungers
  • Sunshades
  • Aesthetic treatments
  • Skin care services
  • Body care treatments
  • Body exfoliation
  • Body cocoon
  • Spa amenities
  • Steam chamber
  • Spa resting area
  • Spa and wellness packages
  • Physical fitness
  • Exercise classes
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Children's pool
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Vehicle rental
  • Complimentary shuttle service
  • Handicap-accessible parking
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
  • Playground for children
  • Children's activity group
  • Nighttime amusement
  • Indoor recreation space
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with both standard and free WiFi options.

Parking

  • Complimentary parking!
  • The facility offers free on-site parking with dedicated private and accessible parking areas.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
Please inform in advance of your expected arrival time. At Crowne Plaza Dubai Festival City, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Crowne Plaza Dubai Festival City, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Crowne Plaza Dubai Festival City, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Crowne Plaza Dubai Festival City
All reviews in one place!

Samar 11 - 2025
10/10
★★★★★

The location was central, with direct access to Festival City Mall and views of the fountain, lights, and music show. The staff demonstrated exceptional professionalism and friendliness at all levels. Room facilities were excellent, with some guests receiving upgrades to spacious suites. Breakfast was very good, though occasionally crowded. The hotel offered a quieter area compared to other parts of Dubai.

ℹ) Reviews represent the subjective opinions of users, not wowcheaphotels.com, and may differ from our assessment of Crowne Plaza Dubai Festival City

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FAQ

What are the check-in and check-out times at Crowne Plaza Dubai Festival City?

Check-in starts at 15:00 and check-out is by 12:00.

What COVID-19 safety measures are in place?

Social distancing and regular disinfection are in place. See details on our website.

Is a first-aid kit available at Crowne Plaza Dubai Festival City?

Yes, a first-aid kit is available.

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