Minimum Check-in Age: Guest must be at least 18 years old to check in.
Check-in Process: A greeter will meet you at the building for a personal check-in.
Late Check-in Surcharge: For check-ins after 21:00, an AED 150 surcharge applies and must be paid in advance.
This is a mandatory requirement from building management that a GuestReady representative must be present at the time of check-in.
Please share your arrival time with us in advance to avoid any delays.
ID Requirement: As per local regulations of DET and authorities, a copy of each guest’s passport must be submitted before arrival.
We strongly recommend uploading these documents as soon as your booking is confirmed to ensure a smooth check-in.
No Smoking Policy: We have a strict zero-tolerance policy for smoking inside the property.
If any signs of smoking are found (e.g., smoke smell, ashes, cigarette butts), a minimum fine of AED 1800 will apply.
Checkout & Penalty: Checkout is strictly at 11:00 AM.
Any late checkout without prior approval will incur a penalty of AED 1800.
Our team needs time to prepare the home for the next guest, ensuring a high standard of cleanliness and readiness.
Please respect the checkout time to avoid disruptions for incoming guests.
Additional Services: Housekeeping services are available upon request for an additional fee during your stay.
No se admiten despedidas de soltero/a ni fiestas similares.
Informa a con antelación de tu hora prevista de llegada.
Utilice el apartado de peticiones especiales al reservar o contacte directamente con el alojamiento.
Los datos de contacto figuran en la confirmación de la reserva.
Para el registro de entrada, es obligatorio presentar un documento de identidad y tarjeta de crédito válidos.
Las peticiones especiales están sujetas a disponibilidad y pueden conllevar suplementos.
El pago debe realizarse por transferencia bancaria antes de llegar.
Tras la reserva, recibirá las instrucciones correspondientes.
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